Item: Sendspark
Rating: 10
Author: Traycie Antonio

Overall Satisfaction with Sendspark

Use Cases and Deployment Scope

I'm in the process of rebranding my company. As a coach and consultant, I needed a viable solution to connect with my clients in a more personalized manner. Sendspark stepped up to the plate to fill the gap from sub-par customer interaction to amazing direct-connect responses. Bethany and the team at Sendspark have been super responsive and reliable in helping me to re-think customer interaction and satisfaction by creating software that exceeded my expectations.

Pros and Cons

Pros

In this post-pandemic world, Sendspark engages prospective clients in more fun, highly engaging, and natural way.
Easy to stay on brand and connect with my audience.
Seamless Integration with my autoresponder.
Video integration is the new norm - so Sendspark captivates the audience which helps to increase sales.

Cons

I would love a PWA app so that there's a quick means to connect on-the-go.
Increased Integration Usage - I need to add Sendspark to my new CRM platform and currently cannot do so.
Lack of personalized green screen functionality - This feature is a must and hopefully there will be updates in the future.

Most Important Features

Personalized Video Recording for email, newsletters, etc.
CTA Functionality that is customized to the brand/client/prospect.
Quick landing pages that provide an engaging and contemporary means to connect.

Return on Investment

I'm still re-branding so the final results are not available. When they come in, I'll see about updating this review.

Alternatives Considered

No brainer. Stick with what is easy, has great customer service, and more functionality to be unique to your brand. Sendspark is the way to go for simplicity and the pricing is more affordable.

Key Insights

Do you think Sendspark delivers good value for the price?

Yes

Are you happy with Sendspark's feature set?

Yes

Did Sendspark live up to sales and marketing promises?

Yes

Did implementation of Sendspark go as expected?

Yes

Would you buy Sendspark again?

Yes

Likelihood to Recommend

Sendspark is great for consultants, coaches, creatives, and influencers (+so many more niches) that want to leave an indelible imprint in the minds of those they are serving or would like to serve. If you need to send an email and want to include a video option in a newsletter or even a blog post, Sendspark is the way to go. Likewise, create a tutorial or use it for a job interview, the options are endless. My only main area for improvement is that if you want a desktop version + app, you may have to go elsewhere as this software is desktop only.

Comments

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