Sennheiser Epos ADAPT MB660 - Premium UC headset
September 05, 2022

Sennheiser Epos ADAPT MB660 - Premium UC headset

rizwan nazir | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • MB 660

Overall Satisfaction with Sennheiser ADAPT series

Used as part of a number of headsets for Unified Communications on Skype for Business, Zoom, and MS Teams. Facilitates video and audio conferencing from the desktop/laptop and mobile phone (via Bluetooth). We needed to provide a decent experience for the same and crucially avoid the use of an in-built laptop microphone/speaker, which is the last resort.
  • Active Noise cancellation
  • Clarity of audio (far end speakers)
  • Build quality is premium and headset feels weighty
  • As these are over the ear/enclosed, they are very effective, but long periods of use can end up meaning you can get sweaty/uncomfortable. Difficult to improve on this situation other than to switch between using these and an external Epos desk speaker.
  • Active Noise Cancellation
  • Ability to connect more than one device simultaneously (laptop/mobile)
  • Audio/mic quality
  • For production/broadcast users, this compares favourably with dedicated music headsets but is more reasonably priced.
  • For staff on regular VC/AUDIO calls, this has been seen as a very capable premium headset that pays for itself in terms of build quality/audio quality and battery life.
Jabra is one of our other main headset suppliers, and their Evolve and Speak range are regularly used within our organisation. Sennheiser ADAPT series comes down to personal choice from users, much like how there are iOS and Android users, but the Sennheiser ADAPT range (particularly in the case of the MB660) is one of the premium headsets that users have expressed an interest in for its overall capabilities.

Do you think Sennheiser ADAPT series delivers good value for the price?

Yes

Are you happy with Sennheiser ADAPT series's feature set?

Yes

Did Sennheiser ADAPT series live up to sales and marketing promises?

Yes

Did implementation of Sennheiser ADAPT series go as expected?

Yes

Would you buy Sennheiser ADAPT series again?

Yes

Perfect for use in a noisy environment (i.e. an internet cafe/outside whilst walking) as the Active noise cancellation blocks out the noise from around you, allowing you to HEAR and crucially for far end to hear you. The base sound in the headset is particularly good for music with better capability than some more expensive dedicated music headsets (like BOSE).

Battery life is exceptional and if you do end up running out, you can plug in the USB cable to your laptop and charge whilst using the headset which is super useful.

Where you have BACK TO BACK meetings, long periods of use will mean you do get hot so this must be taken into consideration.