SharpSpring: easy to use
January 18, 2017

SharpSpring: easy to use

Kevin Leenheers | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Reseller

Overall Satisfaction with SharpSpring

We've got two departments who use SharpSpring: our marketing automation team (1 person) and sales team (2 persons). Our marketing automation person adds leads, creates workflows, e-mails, forms and landing pages. He's also our advisor to clients. Our sales team uses SharpSpring to connect with leads and website visitors. They know who's visiting our website and add and remove leads to our pipeline.

Pros

  • Usability. SharpSpring is easy to use. They've got a clear and convenient design and helpfull articles.
  • Support. They've got a great support team. Besides the team, they've got articles, webinars (like: Springboard Live), documents and a great onboarding process.
  • Design opportunities. Their are a lot of design opportunities for your email and landing page. Beside that: some other marketing automation softwares doesn't have the opportunity to make your own landing page. SharpSpring does.

Cons

  • Landing page. With SharpSpring you've got the opportunity to make your own landing page, but that could be easier. For example: I miss a 'Step back' button, to change your last act.
  • Language. Some functions are only in English. For example: In your form you can use the questions "Where did you hear about is". You can add answers in your own language, but the question is still in English. That's strange.
  • Custom fields. You can add and edit custom fields, but there is a limit of options. Sometimes we wish there were more options for functions like this.
  • We've got a clear view of our website visitors.
  • We know who's interested in our services.
  • We can use our time for the right people.
SharpSpring is well suited for highly competitive companies and companies with a clear target audience (who's visiting your website for a product or service you require). For example, a web shop who's selling household products can use a lot more of SharpSpring than a childcare. There is a clear difference between the products/services. Yes, the childcare is a highly competitive company and got a clear target audience (parents), but there is a difference in customer needs.

Constant Contact Lead Gen & CRM Feature Ratings

8.5
WYSIWYG email editor
9
Dynamic content
8
Ability to test dynamic content
7
Landing pages
7
A/B testing
Not Rated
Mobile optimization
8
Email deliverability reporting
9
List management
10
Triggered drip sequences
10
9.3
Lead nurturing automation
9
Lead scoring and grading
10
Data quality management
8
Automated sales alerts and tasks
10
8.0
Event/webinar marketing
8
Not Rated
Social profile integration
Not Rated
8.0
Dashboards
8
Standard reports
8
Custom reports
8
7.5
API
Not Rated
Role-based workflow & approvals
8
Customizability
7
Integration with Salesforce.com
Not Rated

Comments

More Reviews of Constant Contact Lead Gen & CRM

  1. Home
  2. Marketing Automation Software
  3. Constant Contact Lead Gen & CRM Reviews
  4. User Review of Constant Contact Lead Gen & CRM