Item: Constant Contact Lead Gen & CRM
Rating: 9
Author: Rahat Chowdhury

Use Cases and Deployment Scope

We use SharpSpring for our sales CRM and marketing automation, it allows us to track our leads and calls. [It's] mainly used by our sales team. But it was implemented into our website by our development team.

Pros and Cons

Sending out email blasts, letting you contact your entire lead list immediately.
User activity tracking, so you can help target your sales.
Custom fields to categorize leads.

The customer service is difficult to get a hold of at times.
The software can be a bit buggy at times.

Return on Investment

Targeting the features that users are more interested in greatly helps sales. Since we can track what pages and features the user seems to spend more time reading we can see what they want from the software.
The automation of emails is great. Drip campaigns are great for contacting leads. You will be surprised by how many times a lead will reply to a drip email and that will lead to a sale.

Likelihood to Recommend

We use SharpSpring for our sales CRM and marketing automation, it allows us to track our leads and calls. On the marketing side, we can schedule email blasts and track user activities. The marketing portion is very powerful, it's easy to send out email blasts and it has a strong email builder. As for the CRM, you can categorize leads, use custom fields to track unique information, and so much more.

Great Marketing Tool!

Overall Satisfaction with SharpSpring

Use Cases and Deployment Scope

Pros and Cons

Return on Investment

Likelihood to Recommend

Constant Contact Lead Gen & CRM Feature Ratings