Great Marketing Tool!
January 18, 2017

Great Marketing Tool!

Rahat Chowdhury | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with SharpSpring

We use SharpSpring for our sales CRM and marketing automation, it allows us to track our leads and calls. [It's] mainly used by our sales team. But it was implemented into our website by our development team.
  • Sending out email blasts, letting you contact your entire lead list immediately.
  • User activity tracking, so you can help target your sales.
  • Custom fields to categorize leads.
  • The customer service is difficult to get a hold of at times.
  • The software can be a bit buggy at times.
  • Targeting the features that users are more interested in greatly helps sales. Since we can track what pages and features the user seems to spend more time reading we can see what they want from the software.
  • The automation of emails is great. Drip campaigns are great for contacting leads. You will be surprised by how many times a lead will reply to a drip email and that will lead to a sale.
We use SharpSpring for our sales CRM and marketing automation, it allows us to track our leads and calls. On the marketing side, we can schedule email blasts and track user activities. The marketing portion is very powerful, it's easy to send out email blasts and it has a strong email builder. As for the CRM, you can categorize leads, use custom fields to track unique information, and so much more.

SharpSpring from Constant Contact Feature Ratings

WYSIWYG email editor
10
Dynamic content
9
Ability to test dynamic content
9
Landing pages
10
A/B testing
Not Rated
Mobile optimization
Not Rated
Email deliverability reporting
10
List management
10
Triggered drip sequences
10
Lead nurturing
10
Lead scoring and grading
10
Data quality management
Not Rated
Automated sales alerts and tasks
10
Event/webinar marketing
Not Rated
Social profile integration
10
Dashboards
10
Standard reports
Not Rated
Custom reports
Not Rated
API
10
Role-based workflow & approvals
Not Rated
Customizability
Not Rated
Integration with Salesforce.com
Not Rated