Overall Satisfaction with SharpSpring
Every department uses SharpSpring. It starts with marketing and we tie in different campaigns on multiple websites and marketing campaigns. Once the lead filters in, our qualifiers pick them up and engage. Our sales staff then reaches out and does a demo and then hands it off to account management. You can track every step of the process through SharpSpring's "Life of the Lead" which is invaluable to the organization. Not only does this allow us to replicate the process but also discover where we might have fallen short or lost touch with a lead. We can then take this data and look at a month, a quarter or a year to determine how our marketing efforts are paying off. Whether you're using this for marketing, a CRM, or both (like us) you will find immediately how much time it will save and how much more effective your marketing efforts will become.
- Setting up campaigns and lead funnels
- Track every aspect of a lead and all touch points through the life of the lead
- Organize communication for all departments through the communication history
- Detailed analytics for your pipeline and marketing efforts
- Tailor campaigns based on user persona developed by you and adapted by Sharp Spring's tools
- Continue developing and staying current with trends
- Continue with the world-class support and accessibility
- Continue developing the CRM side of things to help save sales and account management more and more time
- We have been in business for 8 years. Over the last 2 years, we have seen our largest growth while using SharpSpring
- We were listed on the Inc. 500 fastest growing companies
- Our inbound leads increased dramatically
QuickBase was data entry. We even had someone come in and customize the product to fit our needs but found ourselves manually entering all data points while still not having marketing automation incorporated into the product. Migrating leads to Sharpspring was extremely easy and we still continue to bulk upload leads. Not only did it save us time on logging communication between our prospects/clients but it changed the game with the marketing automation.