ShopperTrak: Analyzing Traffic and Sales All In One Dashboard
August 23, 2020

ShopperTrak: Analyzing Traffic and Sales All In One Dashboard

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with ShopperTrak

Our entire organization uses ShopperTrak to manage traffic analytics. From our stores in the field to our corporate office, we all use this data to make decisions. Reports are automated and dashboards are reviewed on a daily basis.
  • Count inbound and outbound traffic
  • Compare traffic to location specific sales.
  • Detailed dashboards with at a glance actionable content.
  • Updated end users when enhancements are implemented.
  • User specific reporting.
  • We now better manage our labor to meet customer traffic.
  • We can better measure the impact of promotions we offer.
  • At a glance, I can identify stores with the biggest opportunities.
Our ShopperTrak dedicated customer success manager is great to work with. The Technical Support team is responsive and always willing to help.

Do you think ShopperTrak delivers good value for the price?

Yes

Are you happy with ShopperTrak's feature set?

Yes

Did ShopperTrak live up to sales and marketing promises?

Yes

Did implementation of ShopperTrak go as expected?

Yes

Would you buy ShopperTrak again?

Yes

ShopperTrak is excellent at measuring inbound and outbound traffic. Their technology works well and is very accurate. Comparing this data to sales allows our team to see conversion and shopper to associate ratios, which help us make educated business decisions.