Showpad gives us an option to change the way we need to be close to customers
Overall Satisfaction with Showpad Content
Our Sales department use Showpad to support our customers bringing an adequate space to understand Resolve products and solutions we offer to them. Additionally, we find there an excellent space to create a contact room to chat, comment and guide customers through a good sales experience. Finally, Resolve let there all info about products like datasheets, videos, white papers and all helpful material to support their partners.
- We can see all activities and interactions customers have with the portal
- We can interact with our customers using comments spaces to know if there are doubts
- We can create private spaces to show our customer only the info they require to see
- It'll be useful integration with other tools to share data or info like share contact info from LinkedIn and google
- More easy ways (drag'n drop) to create catalogs or refine what info to share, between others
- Resolve Marketing Product information be used to support sales activities (via Showpad access to customers)
- Resolve's tech product information that is used to guide and train sales and PS people
- To know the most updated info has been posted by Resolve
- Accelerate sales cycles
- support sales and PS people to be effective within their role
- it gives a positive impression for our customers which give us a better position front of the competence
Do you think Showpad eOS® delivers good value for the price?
Are you happy with Showpad eOS®'s feature set?
Did Showpad eOS® live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Showpad eOS® go as expected?
I wasn't involved with the implementation phase
Would you buy Showpad eOS® again?
For our sales and marketing tasks, Showpad is very suited and adequate to use. For learning requirements in order to control and guide people that need to cover some particular fields. Into our organization showpad covers mentioned scenarios that are enough to satisfy sales needs, there are no other requirements we have found it to accelerate it's less appropriate