SingleStore is more reliable, faster at half the cost
Updated December 19, 2024

SingleStore is more reliable, faster at half the cost

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with SingleStore

We use it as our analytical database. It is more reliable and faster than our previous vendor. It also allowed us to replace another service that frees up $1500/month. We retrieve thousands of records at a time quickly.

Pros

  • Delivering thousands of records at blazing fast speeds
  • full text search
  • scaling

Cons

  • Improved UI for their portal
  • Better ticket system
  • More workers on workspace
  • costs half of previous vendor
  • faster data speeds
  • easier to scale
SingleStore's speeds are fast, reliable. Once in a while we get a long running query, but we get alerts about those and we can resolve those.
SingleStore provided a boost in reliability, speed at half the price. We manage our data seamlessly, loading the data sped up by 50%
SingleStore provides performance for real-time data analytics application where as Snowflake is more for data engineers and not fast enough for real-time data analytics apps.

Do you think SingleStore delivers good value for the price?

Yes

Are you happy with SingleStore's feature set?

Yes

Did SingleStore live up to sales and marketing promises?

Yes

Did implementation of SingleStore go as expected?

Yes

Would you buy SingleStore again?

Yes

Reliable, scales and you can do full text search across the data. Customer support ticketing system could be improved but it's barely a con

Using SingleStore

7 - Data analytics
2 - Most of the support comes from slack, we talk directly to SS people.
  • speed
  • uptime
  • cost
  • full text search
  • storing other sorts of data
Reliability, cost, speed

Evaluating SingleStore and Competitors

Yes - 
mariadb

reliability, speed
  • Cloud Solutions
  • Scalability
reliability
we wouldn't, SS was the right choice

SingleStore Implementation

Outside of some column types not being supported, it was a painless process
  • Don't know
  • differences in data sum amounts, issue with column type fixed it

SingleStore Training

  • Online Training
Would prefer in person training but for online training, it's almost as good as in person

SingleStore Support

ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
I am not sure
We contact thru slack and they respond quickly
Needed help setting the type of a column for a float

Using SingleStore

ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Convenient
Feel confident using
Familiar
None
  • the cloud UI
  • not using complex functions
reliability, easy to use cloud UI

SingleStore Reliability

Very reliable. Coming from mariadb, singlestore has made our application more reliable and faster!
I really can't remember a time when it was not available

Relationship with SingleStore

Vendors are easy to reach out to and provide you answers in a timely manner.
Always available
N/A
Not at this time

Comments

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