Sitecore Digital Experience Platform Review
January 27, 2025

Sitecore Digital Experience Platform Review

Sreekrishnan KS | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Sitecore XM (classic)

Modules Used

  • Sitecore Send
  • XP

Overall Satisfaction with Sitecore Digital Experience Platform

I use Sitecore Digital Experience Platform for developing websites for our various clients who are leaders in ecommerce and marketing industry using Sitecore XP, XM Cloud, Ordercloud, CDP, Personalize, Send, Content Hub and Sitecore Connect for various integration of the client use case. One of our use cases where Sitecore provides personalized shopping experiences, integrates with payment systems, and supports A/B testing to improve conversion rates. Sitecore DXP can address various business problem which include Campaign Management, Delivering Personalized experiences and Content Management whcih ensures Brand consistency.

Pros

  • Delivering Personalized Experiences
  • Brand Consistency
  • User Friendly Interface
  • Integration with Third-Party Systems
  • Scalability and Flexibility

Cons

  • Complexity in Setup and Customization
  • Steep Learning Curve
  • Limitations in Analytics and Reporting
  • Improved Customer Engagement
  • High Initial Costs
  • Maintenance and Upgrades

Do you think Sitecore Digital Experience Platform delivers good value for the price?

Yes

Are you happy with Sitecore Digital Experience Platform's feature set?

Yes

Did Sitecore Digital Experience Platform live up to sales and marketing promises?

Yes

Did implementation of Sitecore Digital Experience Platform go as expected?

Yes

Would you buy Sitecore Digital Experience Platform again?

Yes

Sitecore Digital Experience Platform Feature Ratings

7.2
Campaign management
8
Cloud enablement
8
Content aggregation
7
Content classification
7
Multi-channel content personalization
7
Customer data analytics
7
DXP Third-Party Integrations
7
Multi-website management
7
Digital asset management
7
Editorial workflows and task management
7
8.0
WYSIWYG editor
8
Code quality / cleanliness
8
Admin section
8
Page templates
8
Library of website themes
8
Mobile optimization / responsive design
8
Publishing workflow
8
Form generator
8
8.0
Content taxonomy
8
SEO support
8
Bulk management
8
Availability / breadth of extensions
8
Community / comment management
8
8.0
Multi-channel customer feedback collection
8
Product usage analytics
8
Customer experience dashboard
8
Customer journey mapping
8
AI-powered recommendations
8
Website A/B testing
8
8.0
Conversion tracking
8
Test reporting
8
Funnel Analysis
8
User Segmentation
8
8.0
API
8
Internationalization / multi-language
8
8.0
Role-based user permissions
8

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