Positioning Sitecore as the leading product in the market.
Updated September 29, 2025

Positioning Sitecore as the leading product in the market.

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Sitecore XM Cloud

Modules Used

  • XM Cloud
  • Sitecore Search
  • XP
  • SXA
  • JSS

Overall Satisfaction with Sitecore Digital Experience Platform

We mostly use Sitecore to provide Digital experiences for different organizations including content, personalization content for omni channel experiences. This is in the form of website development following headless architecture. The major business problem which are solved by this product is effective content management for various channels, real time personalization for the customers, creating campaigns for organizations for effective lead conversion and more important it addresses time to market challenge with the use of composable product suite which Sitecore has.

Pros

  • Real Time personalization using CDP and Sitecore Personalize composable product
  • Centralize Content Management with inbuilt functionality like workflow, security etc.
  • Digital assets like Media (Images, PDF) managed at centralize place for omnichannel experience using Sitecore Content Hub DAM product

Cons

  • When working with Commerce Platform, Sitecore Order Cloud needs improvement for end-to-end delivery
  • Enhancing Sitecore XM Cloud, the SaaS-based offering, by incorporating features previously available in Sitecore XP and XM would significantly improve the content authoring experience.
  • Expanding the range of connectors with external systems like Salesforce and CRM platforms would position Sitecore as a leading product in the DXP landscape.
  • Sitecore SXA is one of the most impactful add-ons, enabling clients to build websites in significantly less time. Its extensive library of out-of-the-box components allows businesses to quickly establish their digital presence, and we have done this for our client by creating 18 websites within 2 months
  • Utilizing Sitecore Analytics for recommending more tailored content for one our client has generated more leads for our marketing team making contribution to revenue.
  • By leveraging a headless architecture with a modern front-end framework and Sitecore XM Cloud, we developed approximately 36 websites for a leading organization in the food industry. This significantly enhanced their digital presence in the market, resulting in increased lead generation for the marketing team.
This is one of Sitecore's standout features. By leveraging Sitecore SXA or any headless implementation, multisite creation is streamlined through the use of tenants and site collections. It includes built-in PowerShell scripts that enable the one-click creation of standard sites with predefined languages provided out-of-the-box by Sitecore. Hostnames and site-related settings are managed separately, ensuring a well-organized content structure.
I have been working with Sitecore for the past nine years. Its user-friendly interface and well-organized content structure make it incredibly convenient for authors and marketers, offering a seamless "what you see is what you get" experience. Alongside these out-of-the-box features, Sitecore also provides the flexibility to create custom PowerShell scripts, enabling further automation throughout the process
For one our client, we utilized Sitecore XM Cloud with Sitecore Search to build their websites. Sitecore Search help to provide more ai based search experience with suggestions, textual relevance, facets. XM Cloud with Next JS help us to deliver the website for more modern stack web development
The same website used Content Hub DAM to provide high-definition images and digital assets to deliver good omnichannel experiences

Do you think Sitecore Digital Experience Platform delivers good value for the price?

Yes

Are you happy with Sitecore Digital Experience Platform's feature set?

Yes

Did Sitecore Digital Experience Platform live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Sitecore Digital Experience Platform go as expected?

Yes

Would you buy Sitecore Digital Experience Platform again?

Yes

In my experience, we implemented user journey-based personalization for one of our client by leveraging Sitecore XP to deliver highly tailored content based on user interests identified through Sitecore Analytics. Similarly, for organizations looking to implement this level of personalized user behavior, Sitecore XP is one of the best products available in the market.

Sitecore Digital Experience Platform Feature Ratings

8.3
Campaign management
7
Cloud enablement
8
Content aggregation
8
Content classification
9
Multi-channel content personalization
9
Customer data analytics
8
DXP Third-Party Integrations
7
Multi-website management
9
Digital asset management
9
Editorial workflows and task management
9
8.5
WYSIWYG editor
8
Code quality / cleanliness
8
Admin section
8
Page templates
9
Library of website themes
9
Mobile optimization / responsive design
9
Publishing workflow
9
Form generator
8
8.8
Content taxonomy
9
SEO support
9
Bulk management
8
Availability / breadth of extensions
8
Community / comment management
10
7.7
Multi-channel customer feedback collection
8
Product usage analytics
8
Customer experience dashboard
8
Customer journey mapping
8
AI-powered recommendations
6
Website A/B testing
8
7.8
Conversion tracking
8
Test reporting
8
Funnel Analysis
7
User Segmentation
8
8.5
API
8
Internationalization / multi-language
9
10.0
Role-based user permissions
10

Using Sitecore Digital Experience Platform

202 - They represent Digital Experience Platform unit within the organization which used Sitecore and its composable suite to develop and maintain applications used in various industry domains like Health-Care, Insurance, E-Commerce platform. Combining the power of latest industrial trend like modern front end framework which include Next, React, Angular Vue JS with support of .NET MVC and Core
200 - Supporting Sitecore Digital Experience Platform requires a diverse team. The Teams include architects, designer, Sitecore SME and developers, Expert front end developers and UX/UI designers. Along with all those proficient developer we need people who also great knowledge of SEO, Analytics and integrators as this provide capability to integrate with different products available in market related to Marketing, cross platform applications like SAP Hybris etc.
  • Using XMC (SAAS version of Sitecore) to support a very well known financial organization website to provide best end to end experience for the user (Client name is not disclosed)
  • Using Sitecore CDP and Personalized to store customer data and provide a better analytics which was used for more personalized experience for Airline company increasing traffic on website(Client name is not disclosed)
  • Using Sitecore Content Hub to support one of the very bug consumer packaged goods (CPG) industry to support and unified their Digital Assets Management (Client name is not disclosed)
  • Using Content Hub AI feature as well as support for other AI models through backend integration, we have done better categorization of Assets in DAM
  • Using AI models like GPT and Azure Open AI model, created chatbots for the Content Authors to find blogs and articles quickly when working with large number of Sites in Sitecore XM, XP and XMC
  • Sitecore Itself as introduced AI capabilities using Sitecore Stream designed for Marketers to help and refined their content and designed also providing custom connectors for various translation tools for effective multilingual website management
  • AI Powered Search mostly used by Sitecore Search for better experience using modern AI and NLP techniques
  • AI powered personalization experience for website which heavily rely on user visits for lead generation and revenue
  • AI Powered content repurposing as at the end we know content is king
Yes, I have been using Sitecore from pas 10 years and the way it is evolving itself is tremendous. I am still learning new things and being challenged to provide best digital experiences for our customers

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