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Finally, a CMS that delivered as promised.
February 18, 2014

Finally, a CMS that delivered as promised.

Jason Vaters | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

6.2.0

Overall Satisfaction

In 2009 we implemented Sitecore to run our public facing website and a couple of microsites. We then expanded the Sitecore's scope to include content and document management of our partner extranet in 2011. Sitecore has been successful in allowing non-technical employees to manage content and documents, including marketing and pricing related functions. It also allowed us to consolidate assets into a single repository which has significantly improved our turn around times for multiple web sites.
  • User-friendly managment of assets, even for non-technical users
  • Great for multi-site publishing
  • Delivered on time and on budget, which is rare in the CMS segment
  • Limited amount of customization required to achieve our business goals
  • Limited availability of skilled resources (but they are out there)
  • GUI largely limited to Internet Explorer
  • We've had trouble scheduling publications
  • Reduced the time spent managing content and documents.
  • Allowed non-technical staff to manage documents directly, freeing up technical resources to work on more engaging elements.
  • Integration of our leads form with SalesForce.com helped to streamline the process.
Sitecore out preformed the native Weblogic CMS, as we will as other we have deployed in the past (Fatwire, CommonSpot). Sitecore was able to deliver the features advertised, without holding any gotcha's typically plaguing the majority of other CMS in the market.

SharePoint was viewed as a blackhole of development, whereas Sitecore required little customization. This allowed us to correctly estimate the time and budget required to meet our needs, and successfully roll-out the solution to the business.
Great experience with the product, as we well as the relation formed with a implementor that we trust. Sitecore has been problem-free ever since the initial roll-out. We also like how we can connect to SharePoint repositories to keep us in step with the internal efforts of the company trends.
Great solution for multi-site deployment, provided you are willing to invest the time and energy to to mapping relationships prior to development. As with most CMS deployments, they rely heavily on the discovery and planning phases. We were also able to map a great strategy for multi-site document management, including some great ways to ensure secure documents remain only on the intended sites.

Product Usage

5 - Our users work throughout the organization, including marketing, sales and channel management.
1 - Support individuals have completed various Sitecore developer courses and appear to be confident in their abilities to expand our existing solution.
  • Posting of web content, including news across multiple sites
  • Communicating promotions and events to partners
  • Updating of documentation
  • Roll-out of a Forms for Marketer's module, which has allowed non-technical staff to create custom web forms on the fly.
  • Investigating connecting into SharePoint via the SharePoint connector module
  • Intranet development
  • Inclusion of additional website / portals

Usability

Well organized, intuitive interface that has the familiarity of MS Office due to it's ribbon like interface. It is always each to determine where you are, and both pages and documents are accessible via a logical route. Great use of icons adds to the comfort of technical and non-technical users alike.
ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
Not well integrated
  • Deploying content to multiple sites
  • Preform an audit of broken links
  • Creating new pages
  • Remove a page and ensure all links to that page are handled correctly.
  • Required to use Internet Exlporer
  • Scheduling a site publish