Great customer support
November 17, 2021

Great customer support

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Skilljar

Just used by the training team to implement self-paced on-demand training, as well as certification exams.

Pros

  • Upload/organize/manage SCORM files
  • Create user groups
  • Tag content and group courses
  • Basic analytics

Cons

  • Advanced or deep dive analytics and visualization
  • Create content in-platform (instead of uploading SCORM files)
  • I'm not sure. I'm not part of business decisions

Do you think Skilljar Customer Education LMS delivers good value for the price?

Not sure

Are you happy with Skilljar Customer Education LMS's feature set?

Yes

Did Skilljar Customer Education LMS live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Skilljar Customer Education LMS go as expected?

I wasn't involved with the implementation phase

Would you buy Skilljar Customer Education LMS again?

Yes

They have great customer support and community, and they offer most of the standard LMS features. However, open-source or other free/cheaper options exist, other features may be a priority for some [organizations], so while SkillJar is a great LMS it may not necessarily be the BEST LMS for YOUR org.

Skilljar Customer Education LMS Feature Ratings

Learning Management
8.6
Course authoring
7
Course catalog or library
9
Player/Portal
Not Rated
Mobile friendly
7
Progress tracking & certifications
10
Assignments
8
Compliance management
Not Rated
Learning administration
10
Learning reporting & analytics
9
Social learning
Not Rated
Customer Training Tools ()
Not Rated

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