Affordable backup solution for Salesforce
April 28, 2020

Affordable backup solution for Salesforce

Tetyana Gonchar | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Skyvia Backup

Skyvia Backup is being used by our admin department for backup retention. Due to legal obligations, we have to store Salesforce backups of our clients for 5 years, so that is why Skyvia Backup solution is the most cost-efficient for us.
  • To us, the main strength of Skyvia Backup is its clean user-interface and straightforward setup process. It took us very little time to get our heads around the setup, and we could get back to other tasks.
  • We also appreciate the feature of searching for a particular record or specific dataset - it is very helpful when one of our clients requests a partial restoration.
  • Sometimes Salesforce backup creation takes a lot of time, but Skyvia support explained that it's a Salesforce API limitation, so there's not much they can do to improve it.
  • Faster and more affordable disaster recovery compared to Salesforce
  • Little to no time spent on backup configuration and maintenance
We evaluated Spanning Backup for Salesforce, but it didn't match our business scenario, as they create daily incremental backups without a possibility for retention.
Customer Support is quite fast to react, but they're not always available in our business hours, so I would lower the grade a little bit.

Do you think Skyvia Backup delivers good value for the price?

Yes

Are you happy with Skyvia Backup's feature set?

Yes

Did Skyvia Backup live up to sales and marketing promises?

Yes

Did implementation of Skyvia Backup go as expected?

Yes

Would you buy Skyvia Backup again?

Yes

Skyvia Backup is well suited for Salesforce backup creation, retention, and partial restoration.