Great Product
October 12, 2019
Great Product
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with SmileBack
We have been using this CSAT tool for nearly 3 years. We went from having .1% feedback to nearly 20% feedback. The reports and insight it provides are invaluable during customer business reviews.
Pros
- It's simple.
- It works.
- Good reporting.
Cons
- None that I can think of now.
- Great value to share with customers.
Do you think ConnectWise PSA delivers good value for the price?
Yes
Are you happy with ConnectWise PSA's feature set?
Yes
Did ConnectWise PSA live up to sales and marketing promises?
Yes
Did implementation of ConnectWise PSA go as expected?
Yes
Would you buy ConnectWise PSA again?
Yes
Comments
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