SMS.to - B2C communication made easy
November 27, 2021

SMS.to - B2C communication made easy

Nigel Runesu | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with SMS.to

I use SMS.to to send automated messages to my customers for various reasons, but mostly just as notification mails.

Pros

  • Outbound Messages
  • Inbound Messages
  • SMS API

Cons

  • Inbound SMSs not yet available in my country
  • API Intergration, it is a bit complicated and i had to get a developer to help me understand it all
  • Outbound Messages
  • The use of Dynamic tags to fill in custom information
  • The ease of access of their Opt-Out feature
  • Great support from account managers
  • communication with my clients at affordable prices
  • time saved withtheir automation
  • time saved from the implementation of dynamic tags
  • having these automated SMS sent has helped my side hustle look and come across as a professional establishment when its just a one-man show
There was no real reason I picked SMS.to over the other options, I just liked how the interface on SMS.to looked and I was really impressed by the fact that my account manager contacted me via phone call within 24 hours of creating an account to offer me assistance with setups and also to help me familiarise myself with their interface and functionality.

Do you think SMS.to delivers good value for the price?

Yes

Are you happy with SMS.to's feature set?

Yes

Did SMS.to live up to sales and marketing promises?

Yes

Did implementation of SMS.to go as expected?

Yes

Would you buy SMS.to again?

Yes

SMS.to has been a great client communication platform for me so far. Personally, I use it purely for notification messaging and I haven't experienced any issues with the messaging yet. The only downside for me is the fact that inbound messages are not yet available in my locale. If this can be sorted out it would become of even more value to me as I am having to receive the inbound message on another number which is a bit of an inconvenience at times.

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