Overall Satisfaction with Sovereign Systems
- Sovereign Systems expertise in enterprise storage technologies and virtualization is unmatched by any vendor that I have worked with in the past.
- Project management and the will to see projects through to the end is unmatched. We have been undergoing a large Epic implementation this year and Sovereign has assisted us every step of the way. They have even gone so far as to work along side vendors that are direct competitors to them to ensure the success of our project.
- Sovereign Systems's engineers are extremely knowledgeable and competent. They do what it takes to get the job done and make sure that the job is done right while providing documentation of the work that they have done and making sure that we understand the technologies that we are implementing.
- In the past when we have had issues and vendor support has been required, Sovereign Systems is quick to join in with helping us to get the issue resolved.
- Sovereign is always pushing to be our "one stop shop" for everything that we may need. Our philosophy is to not have all of our eggs in one basket and to maintain relationships with multiple vendors. While one vendor may be capable of meeting all of our needs, we like to use the vendor that is the best fit for each individual need which is why we diversify the vendors that we use for each project use case.
Evaluating Sovereign Systems and Competitors
I think our evaluation was fairly simple and straighforward. Not sure I would change anything.
Sovereign Systems Implementation
Yes - Phase 1 roll out equipment at Prod Site
Phase 2 migrate SAN fabric to consolidate 4 DCX4s down to 2 DCX8510s directors; decommission DCX4s
Phase 3 roll out equipment at DR site; repurpose 2 of the DCX4s
Phase 4 implement Recoverpoint
Phase 5 DR testing/validation
Phase 2 migrate SAN fabric to consolidate 4 DCX4s down to 2 DCX8510s directors; decommission DCX4s
Phase 3 roll out equipment at DR site; repurpose 2 of the DCX4s
Phase 4 implement Recoverpoint
Phase 5 DR testing/validation
Change management was a big part of the implementation and was well-handled - Sovereign Systems was not involved in any of the change management for our organization.
- No major issues were encountered.
Sovereign Systems Training
Relationship with Sovereign Systems
Not applicable to my role in this project.
Not applicable to my role in this project.