Item: SpamHero
Rating: 9
Author: Verified User

Overall Satisfaction with SpamHero

Use Cases and Deployment Scope

We use Spamhero as an extra filter prior to our Microsoft 365 accounts. It removes a ton of spam mail that was getting through our normal filters and has a ton of options that are more robust and intuitive than the 365 mail filtering process. The price is reasonable and worth it for how much time this saves staff.

Pros and Cons

Pros

Filters email
email audit
Standard filtering and custom rules
Low price point

Cons

Some emails still get through
Strong filtering options delay delivery
Email limit is high, but it’s easy to worry about going over

Return on Investment

Saves time
Prevents scams
Reduces email clutter

Usability

The online Interface is fairly straightforward and easy to admin. New features have been added since I started using it and we’ve always been able to find and release false positives when that does happen. Very Easy to find, release and approve-list emails and changes settings from the web interface.

Alternatives Considered

Microsoft 365

Key Insights

Do you think SpamHero delivers good value for the price?

Yes

Are you happy with SpamHero's feature set?

Yes

Did SpamHero live up to sales and marketing promises?

Yes

Did implementation of SpamHero go as expected?

Yes

Would you buy SpamHero again?

Yes

Likelihood to Recommend

This is a good solution for a small or medium business that gets a ton of spam. I’ve had users spam bombed several times in recent years and was able to tighten filters to prevent them from receiving so much subscription mail. For the price it’s a great value and while it doesn’t have the same feature set of services 5x the cost it’s a great entry point into email filtering.

Comments

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Perfect Entry Level Email Filter

Software Version