Powerful and versatile
August 16, 2019

Powerful and versatile

Kevin Smith | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Splunk Cloud

Splunk is available to all our teams, and usage is spreading. My team uses it for all the applications we manage, and it lets us log all user events in our mobile application and backend services. The reports it enables also really help with visibility and monitoring. For example, we were able to create a dashboard showing the average amount of time it takes to get through a particular flow in the app, the number of units processed per day in our app, error rates, and a lot more.
  • Powerful query language.
  • Very fast search indexing.
  • Intuitive UI.
  • The query language is well-documented but has a bit of a learning curve.
  • I wish copy/pasting JSON from the logs were easier without going to the completely raw (condensed) form.
  • It has allowed my team to find answers to support issues quickly.
  • It has given us insight into how our app is doing through custom dashboards.
  • It has simplified logging setup with their easy-to-use API.
Overall, it is very usable. I would like if recent searches were saved for longer because I always have to refer to my notes when I'm looking for something specific and it's been a few weeks. But that's a small issue, and the actual search and browsing interface is easy to use and powerful.
My team has reached out to them on several occasions with various questions, and they were quick to respond and help us solve our problems.
My company used to use Loggly, and while I can't speak to the specifics of why we switched to Splunk, I do know that Splunk seems faster and has more features than Loggly. On the other hand, I've used Splunk much more than I used Loggly when we had it before, so my view could be skewed a bit.
Splunk is great for logging and aggregating information across many sources. We are able to attach unique ids to the requests from our mobile app and trace their execution through our backend services. It is also very powerful for creating dashboards and other insights based on our log data. I would even use it for just a single application, just
for the search capabilities.

Splunk Cloud Feature Ratings

Centralized event and log data collection
10
Correlation
10
Event and log normalization/management
9
Deployment flexibility
10
Integration with Identity and Access Management Tools
9
Custom dashboards and workspaces
10