Splunk Observability Infrastructure monitoring is enabling our IT teams to get to root-cause analysis faster and faster.
June 20, 2022

Splunk Observability Infrastructure monitoring is enabling our IT teams to get to root-cause analysis faster and faster.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

SignalFx Microservices APM

Overall Satisfaction with Splunk Infrastructure Monitoring

We use SO to monitor Azure and on-prem resources. We also leverage APM to monitor application health. We host a variety of products from an API Gateway to Claims Engines. SO enables us to proactively monitor issues across our micro-services hosted in a hybrid infrastructure.

Pros

  • Uses one tool (OTEL) to enable integration
  • Enables custom tagging
  • Correlates Infrastructure and APM

Cons

  • RBAC is needed to enable the segmentation of duties and keep dashboards and detectors safe from ad-hoc changes.
  • Ability to seamlessly import the Billing and Usage SO data into Splunk Core to analyze
  • We are still determining these
The use of a single integration and definition of custom metrics, and tags is a great advantage. The ability to use SignalFlow to observe metrics in addition to the vast number of out-of-the-box dashboards is also excellent.

Do you think Splunk Observability Cloud delivers good value for the price?

Yes

Are you happy with Splunk Observability Cloud's feature set?

Yes

Did Splunk Observability Cloud live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Splunk Observability Cloud go as expected?

Yes

Would you buy Splunk Observability Cloud again?

Yes

Already stated how we leverage the tool across our Hybrid Infrastructure. We leverage the Otel Collector to enable monitoring against those resources which are not out-of-the-box integrations.
We rely on tokens to manage usage (non-prod vs prod tokens) With the use of Tokens, we can easily disable monitoring for a complete product/environment.
yes, we are staring to use Historical Anomalies on our Messaging systems to better detect anomalies.
One of our best experiences has been Database monitoring as a derived service of APM. The ability to see the impact of poor queries without having to depend on Database-specific monitors is excellent. Another experience was the ability to determine the status of on-prem hosts via detectors and detector health-check. We use the health check to determine the host was unavailable in a 10-minute window which enabled our teams to take action and reduce the impact on the overall service.

Using Splunk Infrastructure Monitoring

ProsCons
Like to use
Easy to use
Well integrated
Consistent
Convenient
Feel confident using
None
  • the out-of-the-box dashboards
  • detector/alert setup
  • advance use of Signalflow
Yes - I don't use it much
I find that learning the interface can take some time. We need a better show-and-tell on how the Teams pages, Dashboard Groups, Dashboards and charts delay.

Advance SignalFlow is sometimes hard to build. Some better samples of advanced SignalFlow would be helpful. For example, Splunk SPL has a vast resource of examples.

Comments

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