Splunk offers an holistic approach to data.
September 17, 2022
Splunk offers an holistic approach to data.
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Splunk Log Observer
I'm implementing and implementing log Observability solutions based on Splunk for some of our customers.
- Monitor infrastructures to identify problems or anomalies.
- Business insights.
- Security monitoring.
- Business Insights (this is a feature not usually implemented).
- Infrastructure monitoring.
- Service chain monitoring.
- Security monitoring.
- The possibility to have in one console information from etherogenous systems
- Turn key features to monitor infrastructures and services through the Service chain monitoring
- The customers can have views specialized for different levels (analysts, operators, managers, executives, etc...)
- They can have one console to have information from many heterogeneous data sources.
Splunk requires less work for data in gestion and parsing. Splunk has more efficient data display features.
Do you think Splunk Log Observer delivers good value for the price?
Yes
Are you happy with Splunk Log Observer's feature set?
Yes
Did Splunk Log Observer live up to sales and marketing promises?
Yes
Did implementation of Splunk Log Observer go as expected?
Yes
Would you buy Splunk Log Observer again?
Yes
Using Splunk Log Observer
5 - Consulting and system integration.
5 - Product Specialists, Consultants, and Architects.
- Internet banking business insight.
- Infrastructure monitoring.
- Security Asset Management.
- Anti Fraud Reporting.
- We implemented an holistic approach to data presentation using Splunk.
- We'd like to improve the actual business insight features.
- We continue to integrate Splunk with other platforms.
Evaluating Splunk Log Observer and Competitors
Yes - In the past, we replaced HP Arcsight and RSA Security Analytics, but more for Security Use Cases. But in our vision, observability and Security and strictly integrated.
- Product Features
- Product Usability
- Product Reputation
- Prior Experience with the Product
We know Splunk very well. Splunk has fantastic features for data indexing and integration.
No, no change!
Splunk Log Observer Implementation
- Implemented in-house
Yes - Data ingestion and normalization. Service Chains definition. Use Cases Analysis. Existing Correlation Searches analysis and activation. Correlation Searches customization or design and development.
Change management was a minor issue with the implementation - Mainly ITSI or other implementations map the existing organizations and try to adapt to them.
- First, implementation wasn't so easy because it required a deep knowledge of the features, then they were easier.
Splunk Log Observer Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
We are skilled in our activities, but sometimes we use it for a certification requested by some customers. And they were very professional.
Our first implementation of ITSI was supported by Splunk Professional Services: they were ready to analyze the situation, and they shared their competencies with us.
Using Splunk Log Observer
| Pros | Cons |
|---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using | None |
- Service chain.
- Drilldown features from aggregated data to analytic views.
- It isn't so easy to customize, it requires a deep knowledge.