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Great tool, wish for more documentation
September 08, 2023

Great tool, wish for more documentation

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Splunk SOAR

Writing automation for our Product and Security Incident Response team to make certain processes easier.
  • Easy to use
  • Nice visual
  • Missing documentation
  • view is hard to see in one
  • time to resolve
  • fewer engineer hours spent on repetitive tasks
  • easy customization if changes need to be made
The playbooks run quick but maybe not as quick as custom code.
Writing custom code is the only other tool I've used and done. Not sure what other tool similar to SOAR is out there.

Do you think Splunk SOAR delivers good value for the price?

Yes

Are you happy with Splunk SOAR's feature set?

Yes

Did Splunk SOAR live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Splunk SOAR go as expected?

I wasn't involved with the implementation phase

Would you buy Splunk SOAR again?

Yes

When writing an automation to make certain processes it's nice to use SOAR, but if there is much customization that needs to be done, it's not very good to use.