Great way to collect info - easy to use!
October 26, 2019
Great way to collect info - easy to use!
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Spree
We use Spree for all of our website transactions. It is basically the shopping cart function that allows a customer to pay for goods, then the funds are transferred to our accounts. We do not use it for wholesale business, only eCommerce. It helps us gain quick access to payments.
Pros
- Quick and easy access, nice interface when logging in.
- Access to customer's info, easy to change user names and passwords when issues arise with login.
- Easy to use for the most part - a lot of ways to search for information regarding customer's info.
Cons
- Searching by email is difficult sometimes. There is no way to sort customer lists by most recently logins, etc. It can cause lengthy searches when trying to locate.
- Issues with hackers, security seems low at times - firewalls need to be improved.
- There needs to be more search fields for things like phone numbers, addresses, etc.
- We've had some issues with hackers, Spree did a good job to improve security so that customer info is protected.
- We can really cut down on phone time with customer info updates, allowing for us to on more important tasks
- We can search for customers, previous orders, etc. With our old ERP system, we didn't have that option, we now have that on both Spree and Netsuite.
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