1. Home
  2. Hyper-Converged Infrastructure Systems
  3. StarWind HCA Reviews
  4. User Review of StarWind HCA
Amazing product, Amazing support
April 25, 2022

Amazing product, Amazing support

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with StarWind HyperConverged Appliance (HCA)

We used to have a large physical server farm. A few years ago we decided to condense this down into two, HCA, hyperconverged devices. Starwind was the obvious choice. It allowed us to decrease our overhead costs on power, cooling, network, and physical devices and focus the environment into a very manageable, very scalable machine. We can now spin up new servers in a very short time period - thus making the response to business needs nearly instantaneous.
  • The appliance scale very well. If need be, we can add new appliances to the pool with ease.
  • The appliance runs maintenance-free. We rarely have to touch the StarWind software or the appliances beyond routine VM maintenance
  • It load balances extremely well.
  • Price. It is a little expensive for small businesses to buy into - however it is on point with other solutions in this market space.
  • Cost savings in terms of hosting operations
  • Increased performance of the servers, leading to increased employee productivity
  • Decreased support response time
Every time we have a hiccup, StarWind support reaches out to me. Let me be clear though, this is rarely ever because of the appliance. It is most often network issues caused by our ISP making the environment appear to be offline. Whatever the cause though, they are on top of it immediately.
Any of the downtimes we have had was caused by our own need to expand our environment with memory or storage - and it wasn't really downtime. The high availability of this product allows us to run our environment on a single host when needed. StarWind support is there to work with us through the whole process.
StarWind is a major player in this space and competes at every level. The one place that shoots them to the top of my list is their AMAZING technical support.

Do you think StarWind HyperConverged Appliance (HCA) delivers good value for the price?

Yes

Are you happy with StarWind HyperConverged Appliance (HCA)'s feature set?

Yes

Did StarWind HyperConverged Appliance (HCA) live up to sales and marketing promises?

Yes

Did implementation of StarWind HyperConverged Appliance (HCA) go as expected?

Yes

Would you buy StarWind HyperConverged Appliance (HCA) again?

Yes

It really is suited to anyone that needs to run their own server environment. Combining the performance and scalability of the HCA with the unparalleled support offered by StarWind, there is no better solution out there. If you are living in the past and still run physical devices for every server, it's time to talk to StarWind about how this appliance can help you.