Item: Storylane
Rating: 10
Author: Verified User

Overall Satisfaction with Storylane

Use Cases and Deployment Scope

We have been using Storylane for over an an year now - in multiple functions - CS, Sales, Marketing. Creating tours on Storylane has helped us demo our platform to prospects much faster and much more effectively. And along with that, the ability to create multiple tours helps us in conveying the newer feature functionality much easier. The UX and UI is very simple to get started and the AI features are good as well.

Pros and Cons

Pros

Screenshot tours - creating tours with screenshots
AI voice and avatar in the tours
Integration or embedding options

Cons

Maybe more customization options in the edit screen of a tour

Return on Investment

More leads
Faster time to convert

Usability

Because of the features. But a little bit more flexibility in the customization would be good.

Key Insights

Do you think Storylane delivers good value for the price?

Yes

Are you happy with Storylane's feature set?

Yes

Did Storylane live up to sales and marketing promises?

Yes

Did implementation of Storylane go as expected?

Yes

Would you buy Storylane again?

Yes

Other Software Used

UserGuiding, Mixpanel

Likelihood to Recommend

For Marketing (sharing materials for prospect to refer to), Customer Success (sharing new features walkthrough and product education)

Comments

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Very simple to use tool for shipping Marketing and CS materials