Overall Satisfaction with SAP SuccessFactors Learning
- It´s a very complete talent management suite, provides complete offers across all talent processes, recruiting, learning, performance, social. SuccessFactors has a high level of functionality.
- It´s fully configurable application. This allows a rapid implementation and goes live in a short time.
- It´s easy to use and a very intuitive application.
- The integration between the different modules is not well resolved. In some cases it´s necessary to duplicate information or a complex configuration.
- The SAP integration is already poor. SuccessFatcors supports a standard integration but the space it´s very limited.
- The post sales service and support has room for improvement.
- Increased employee efficiency.
- Complete analisys and standard reporting.
- The price is very high.
- A poor customer service.
I think it´s very appropriate for a medium company with a very standard talent management process. In particular for LMS or Performance management solutions, they are the most complete solutions. It´s a very flexible solution that can easily adapt to the company needs. The integration between modules is the weakest point. It´s also not an organic application, it´s really the result of multiple acquisitions.
Perhaps the most important question during the selection process: What is the functionality of the different modules and technical integrations?