Sungard's Review - better than many competitors
Himanshu Singh | TrustRadius Reviewer
December 19, 2017

Sungard's Review - better than many competitors

Score 7 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Sungard Availability Services Cloud Services

It has made reporting easier, multiple departments can interact and follow the process easily. The technology is robust and scripting works in optimized manner. The problem we had is there was no process defined for reporting and Sungard gave us a good solution in their product. I would rate this product high on analyzing the cross-departments interaction. But, the specific tool set one would need requires help.
  • When interacting across departments, it gives you symmetric flow.
  • Even reporting process is good across departments.
  • I found it beneficial in accessing the large files.
  • I needed support for many modules, where I think I was not satisfied.
  • The detailing of each module is lacking.
  • If you form clutter of files, there is no solution for it.
  • Positive - Inter-department report flow was quick.
  • Positive - Defined process gave us a defined to finish our goals.
  • Negative - Detailing on each module is less.
I used IBM's product also and I found Sungard a notch better than it. I know the difference between the scalability of each product. I believe when the functionality works smoothly, it all works for the organization. Sungard defined it correctly despite lacking in key detailing of modules. But, when it works, it is better than many of its competitors.
In terms of across department interaction with files, it is very well suited. It gives you a defined process and scripts support the product very well. Also, if process is defined I don't have the confusion to provide it the instructions passing on to another department. I wouldn't use it in hustling situation as it breaks.

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