Symantec Enterprise Vault lets our users have no mailbox Quotas
May 24, 2016

Symantec Enterprise Vault lets our users have no mailbox Quotas

Curt Sminkey | TrustRadius Reviewer
Score 4 out of 10
Vetted Review
Verified User

Overall Satisfaction with Symantec Enterprise Vault

We use Enterprise Vault across our entire company (globally). We don't impose any quota limits on email so it allows us to keep our Exchange databases manageable and still allow our users to keep all the email they want.

Pros

  • It works fairly well with Outlook so users don't necessarily know an email has been archived.
  • It lets us set up groups with different retention categories. For example, we allow our users to keep email for 3 years. After 3 years, it will get purged on its own. However some mailboxes need to keep all email for 7 year for audit purposes and it lets us do that.
  • We use Enterprise Vault to archive mailboxes for people who are no longer with the company to preserve them. We can give access to a user if they need access or export into a PST file if someone outside the company needs access to it.

Cons

  • We struggle with backups. It's very delicate in that Enterprise Vault (EV) backups must run after Exchange backups run. Given the size of Exchange and EV, it sometimes gets backed up when the full backups run since they run out of time.
  • Because backups can become a problem, it has a trickle down effect and stops when emails are actually archived.
  • Like any Outlook plug in, there can be problems if the plugin stops responding and Outlook disables it.
  • For auditing and legal purposes, since most users keep most emails, it lets our legal team search mailboxes with better luck if we were to impose quota limit on mailboxes.
For our goal where we don't want to impose mailbox limits, it works great. Since you are offloading emails from Exchange to Symantec Enterprise Vault, I don't know how well it will work in a physical server as we are constantly adding more disk space and drives. In a virtual server, it's not too bad, but this might be a problem in a ph

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