TrustRadius
Synthesio Review
https://www.trustradius.com/social-media-monitoringSynthesioUnspecified8.315101
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November 09, 2013

Synthesio Review

Score 8 out of 101
Vetted Review
Verified User
Review Source

Modules Used

  • Monitoring Dashboards

Overall Satisfaction

  • Synthesio is great at timely feedback and is always there to answer any questions.
  • The data is pretty clean and not filled with a ton of spam.
  • If you're in a DIY dashboard, the amount of data can sometimes be an issue. Meaning, there's areonly so many conversations you can pull back.
  • Increased brand awareness, perception and overall campaign progress.
Synthesio is a great tool, but it is expensive. We are unsure what our 2014 budget will support at the moment. We understand the value of the this tool and tools like it, so we would like to continue our relationship with Synthesio. Our Synthesio team has always been very accommodating.
- What are you hoping to gain by using a social listening tool?
- What are you trying to uncover or learn through social listening?
- Are you interested in understanding where all the conversations are coming from? Who are the biggest influences or driving most of the conversations?
- Is there a specific time frame or project that you're interested in using social listening for?