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T2M is a Gem!
March 24, 2022

T2M is a Gem!

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with T2M URL Shortener

We used T2M to manage thousands of links across paid media, social, etc for our marketing campaigns. The main issue that T2M solved for was scalability - this really does sound like a fairly easy issue to address, potentially without the need of a 3rd party tool, but in our experience, it was well worth it.
  • The dashboards we used were awesome!
  • The stats were fairly detailed, and frankly more helpful than we anticipated going in (top browsers, top referrers, top platforms, top devices, etc).
  • SSO wasn't a must for us, but definitely a pro.
  • GDPR considerations are a huge part of our team's discussions, so it was good to know T2M was cognizant of that.
  • We used the URL expiration feature very often.
  • The support was just ok in our experience (they were very responsive and kind, but our issues seemed(?) relatively minor and took some time to resolve, but maybe they were just more complicated than it seemed in our view).
  • We did really like the dashboards eventually, but I think they could be a little clearer/more intuitive upon an initial glance.
  • Dashboards
  • GDPR
  • Support (this is the only reason I would give them an 8 instead of 10 - not terrible but could improve in my opinion).
  • The time savings is immeasurable.
  • Onboarding new employees to use T2M was fairly quick and easy, which allowed those efficiency gains to be even compounded.
To be honest, I don't think I (or anyone on my direct team to my knowledge) has worked with another tool quite like T2M. We did a couple of demos for other options when we were looking for a tool way back when, but I can't recall off-hand what they were or how they compared (aside from we obviously chose T2M - strictly based on the other demos themselves).

Do you think T2M URL Shortener delivers good value for the price?

Yes

Are you happy with T2M URL Shortener's feature set?

Yes

Did T2M URL Shortener live up to sales and marketing promises?

Yes

Did implementation of T2M URL Shortener go as expected?

I wasn't involved with the implementation phase

Would you buy T2M URL Shortener again?

Yes

I don't want to say that T2M is one size fits all - because they have so many features and capabilities that could be tailored to many different businesses and business needs. But I do feel like most any company, especially their underlying marketing departments, could highly benefit from its features.