An Honest, Candid, and Forthright Review
July 12, 2018
An Honest, Candid, and Forthright Review
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with talentReef
talentReef is used by all of the Famous Toastery Corporate stores for employee recruiting and the paperwork side of on-boarding.
- As an Administrator of the talentReef system, I have access to all applicants for every store across our system all in one location.
- It is a one-stop function for virtually all of our new hire paperwork.
- We have not gone entirely paperless with our employee files, but talentReef would be of great benefit to us if/when we choose to move in that direction.
- The system is relatively easy to learn for store users with all levels of digital expertise.
- The cost to the organization is extremely reasonable.
- Superior customer service means everything to me -before purchasing the system I read some reviews which said customer service might be lacking with talentReef. While there have been times of frustration, on the whole, they have improved a great deal and seem committed to continual improvement. I have specifically seen improvement in their sense of urgency to correct any issues.
- The system is not quite as intuitive as I would like it to be. For example, when searching for an applicant by the last name, if one letter is misspelled there are no results, and no suggestions based on what was entered.
- Some of the forms and processes used (e.g. for adding a new location) are a bit clunky - not horribly so. My hope is some of those can be streamlined going forward.
- The impact in terms of I-9's and E-Verify being completed accurately and quickly is immense. It is tough to put a price or ROI on avoiding any legal complications.
- All of our corporate locations now "speak the same language" in terms of applicants and new hire on-boarding.
ADP, Kronos, SAP
For the price, and for what the organization receives, it really is tough to beat talentReef.
For the price, and for what the organization receives, it really is tough to beat talentReef.