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Mitratech TalentReef

Score6 out of 10

30 Reviews and Ratings

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What is Mitratech TalentReef?

Mitratech TalentReef is a recruitment and talent management system optimized for service-sector workforces. It emphasizes its support for regulatory compliance, automated workflows, and mobile accessibility across its functions for recruiting, onboarding, training, and performance management.

Categories & Use Cases

Key Features

Learn about the best (and worst!) features Mitratech TalentReef has to offer, as determined by TrustRadius' reviewers.
Based on 30 ratings of Mitratech TalentReef's features
View all features

Top Performing Features

  • Company Website Posting

    Software allows postings to be displayed on the company website

    Category average: 8.5

  • Job Search Site Posting

    Software provides ability to publish postings to top job search sites

    Category average: 9.1

  • Corporate goal setting

    Corporate goal setting is the ability to define corporate goals, and/or vision statements in the system.

    Category average: 7.7

Areas for Improvement

  • Customized Application Form

    Application form for applicants allowing capture of required information

    Category average: 7.4

  • Performance plans

    Supervisors have ability to build individual performance plans including, goals, competencies, etc..

    Category average: 7.6

  • Duplicate Candidate Prevention

    Duplicate candidate prevention prevents candidates already in the system from being added

    Category average: 5.8

Reviews

What users are saying about Mitratech TalentReef.
View all reviews

Budget solution TalentReef delivers an easy yet unsophisticated product

Incentivized
Bobbi CichowskiView profile
Talent Acquisition Partner in Human Resources at Yoshinoya America (1001-5000 employees employees)

Use Cases and Deployment Scope

TalentReef is our ATS (applicant tracking system) so we use it to manage our open positions and candidate flow, which goes through to onboarding as well.

Pros

  • Easy to understand/user interface.
  • Integrates with other system.
  • Administrative support.

Cons

  • The system is not very flexible.
  • Customer service on the candidate end can take awhile.
  • Some of their updates are not fully flushed out.

Return on Investment

  • It is impossible to measure the ROI of this system.

Alternatives Considered

iCIMS Talent Cloud and Paylocity

Other Software Used

Criteria

Affordable software to help manage your people

Incentivized
Luke DuncanView profile
General Manager in Customer Service at Daredevil Brewing Co. (11-50 employees employees)

Pros

  • Application management.
  • Integration with existing website.

Cons

  • Best used by a HR professional to navigate intricacies.
  • Can be cumbersome at times trying to sort applicants.

Return on Investment

  • Turnover minimal.
  • Onboarding simplified.

Other Software Used

7shifts, Avero Slingshot, Microsoft 365 Business

Thankful for talentReef ATS/Onboarding systems!

Cari Gray, SPHR, SHRM-SCPView profile
Director of Human Resources in Human Resources at The Traditional Bakery, Inc. dba Panera Bread (1001-5000 employees employees)

Pros

  • We've been with talentReef nearly 2 years and our last 2 account managers have been great! Support was a concern right after we converted, but we were able to gain an account rep and began weekly calls until all the holes were plugged in.
  • Linking ATS data and onboarding data eliminates the need for the applicant/new hire to enter the same information twice.
  • We're now receiving system emails regarding upcoming new releases, which is helpful.

Cons

  • The system is pretty cumbersome compared to the several ATS and HRIS systems I've used in the past. You don't always know where to look to find an employee's information (application, boarding forms, I-9, etc.). You'd think once they're hired and onboarded, all their information would be housed together in the same place. Also, there are 2 search areas, one for applicants and one for other fields. For candidates who apply for multiple locations, you have to release them individually from each location. Our recruiters don't do this, so we have over 1000 active applicants when we shouldn't. It would be better if there was only 1 applicant record then the various locations listed within that 1 record.
  • When assigning a posting for multiple locations, you have to go in and manually change the "manager" assigned to each posting. We have 32 locations, so this is very time consuming. Why can't you assign the manager at the same time you're creating the posting?
  • I've been wanting to launch the Engagement module with warnings and performance evaluations. I've spent hours setting up the different templates, but once you do that you cannot revise your form. You have to delete and start over. In addition, I discovered (through a test account) that once you submit an warning or evaluation to an employee, you cannot go in to delete it or revise it. I don't understand why forms would be set up that cannot be revised. Due to this, this project is on hold for our whole company.

Return on Investment

  • It's saved substantial time and labor for our: 1) managers who used to go over each form and policy with every new hire; 2) our HRIS administrator who now only has to hand-key about 10% of the new hire's data instead of all of it. It has also saved the cost of paper and time copying forms. Lastly, we've reduced the size of our paper personnel files due to the onboarding forms being electronic, reduced the file cabinet space needed, and reduced the labor of having someone manually file forms into the personnel files. We're a restaurant franchise with around 90% turnover, so that's a lot of new hire activity.
  • As I mentioned, we were hoping to go to electronic performance evaluations and warnings but are now looking at other options away from talentReef.

Other Software Used

Kronos Workforce Ready

TalentReef is worth it!!

Incentivized
Verified User
Manager (11-50 employees employees)

Pros

  • The layout and navigation thru the program are very easy to use and learn
  • I like that I can easily find the applicants I am looking for and track them easily.
  • The overall appearance of the screens are very easy to read, use and navigate.

Cons

  • Learning how to 'bypass' any one candidate was challenging at first. Once learned it is now very easy.
  • Some of the features and benefits in the program a re still hidden and I am constantly learning new things about the program. I would like a full tutorial that should be a good 30 min long covering not only the high points, but the hidden functions too.
  • I have literally taught myself how to use this product. Now that I have more than just the basics, I find it easy, but initially it was frustrating. So a learning tutorial or online customer service chat could be very helpful.

Return on Investment

  • I think that using TalentReef has made it much easier to track new applicants and to get them onboarded quickly
  • Once you have the basics of the program, it is very easy to train someone new and then to over see them
  • Using TalentReef for your new applicant tracking will definitely help you know exactly where each new candidate is in the onboarding process or if you need to release them.

talentReef Simplifies the Search for Talent

Incentivized
Katherine Gray
Director of Training and POS Support in Corporate at ORG Restaurants Inc, LLC (201-500 employees employees)

Pros

  • Ability to customize the application for individual positions.
  • Ability to create customized assessments for each position.
  • Allows the managers in each location to complete hiring paperwork in one platform for consistency.

Cons

  • The system is a very rich website which does cause problems loading the platform when an applicant or location does not have the absolute best internet service.
  • Sometimes people are not as tech savvy as the general public believes which causes issues with the applicant's access to the platform. talentReef is and has worked towards making support access more available to the applicant.

Return on Investment

  • Moving to talentReef as an online application tracking system has saved a great deal of time and paper. The ability to review applications at a glance has simplified the process for our management teams.

Other Software Used

Vitalect Techniq Online University

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