Tapcheck makes our Care Pros happier
May 20, 2024

Tapcheck makes our Care Pros happier

Bruce Anderson | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Tapcheck

We have used Tapcheck to give our Care Pros access to their earned wages between paychecks. It's a powerful tool, that is well received, and well used. It's an added benefit to them, that's costs us nothing. It's sooo much better and cheaper for them than a Payroll check cashing place.

Pros

  • Access to earned wages.
  • Intergration w our Payroll system - WellSky/Evolution/PayPlus.
  • Back end tracking to see uptake, and usage.

Cons

  • Further integration - so that new Care Pros are automatically pulled into the system. Constant uploads are definitely a pain point in keeping the system up to date - not to mention our Tapcheck rep bugs me about it (which is OK - but who wants to be bugged by a vendor to do another task?)
  • Better reporting to the Care Pros - so they can see their usage, and the fees they incurred.
  • Happier Care Pros
  • Easy to implement immediately
  • Good tracking tools on the back end.
Tapcheck provides great support, and is easy to use. There are other tools but they're not integrated w our Payroll system.

Do you think Tapcheck delivers good value for the price?

Yes

Are you happy with Tapcheck's feature set?

Yes

Did Tapcheck live up to sales and marketing promises?

Yes

Did implementation of Tapcheck go as expected?

Yes

Would you buy Tapcheck again?

Yes

Tapcheck allows our Care Pros to access their money between paychecks. This makes them happier, and more likely to stay w us.

It gives us a chance to track care pro usage of the tool on the back end, to see uptake.

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