Cut and Dry
November 21, 2013

Cut and Dry

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Targit BI Suite 2K11

Overall Satisfaction

  • Identify business opportunities and problems.
  • Easily gathers data.
  • Custom dashboards and creativity.
  • Manual data input for goals and other variables.
  • Much faster data output.
  • Increased employee efficiency.
  • Notification agents help us look ahead.
Because we have not upgraded to the newest version of Targit I do not know which features are new and what has changed from the older version. I would love to see Targit add in a feature where we can input our own numbers if needed. Because we are a sales organization we utilize a lot of goals for our sales people and the companies we represent, which currently we cannot input. The only way to input a goal in Targit currently is to create a gauge - a dial that looks like a speedometer, one needle is our actual numbers on a daily basis, the other needle is our goal or where we expect to be - or add a "what-if" percentage. Only having these two ways of inputting this information would mean adding way too many gauges as sales people (for example) have different goals. Adding "what-if's" can only get us to a roundabout number, which generally is not the exact goal we are looking for. Sales organizations use GOALS on a constant basis and this would really be a helpful tool to add to Targit. All the data is in a data warehouse that they call cubes.

I would tell them to ask a few simple questions:
1. What are you looking for in a BI Suite?
2. What do you expect out of this product?
3. What type of information or data are you hoping to utilize?
4. How many people will be using this application?

If you are looking at cut and dry numbers from your system quickly and easily than this is for you. If you are looking for a program that can be easily used and viewed then this is for you. Its customizable dashboards allow you to make things visually easier to read and view for non Targit users. If you are looking for a program that you can manipulate the data or input your own data than this is not the program currently for that. Easy and very cut and dry on what it can and cannot do.

Product Usage

2 - Sales and inventory numbers
2 - Back end (setting up our cubes and adding/deleting data)
Front end (inputting numbers, running the data, dashboard architect)
  • Sales numbers.
  • Inventory numbers.
  • Reports.
  • We can add dashboards or notification agents to notify employees on where we are at or where we need to go
  • If we can input our goals manually Targit would be doing a lot more of our reports

Evaluation and Selection

It was decided by our IT manager
  • Product Features
  • Product Usability
Usability
Ask more questions on what we wanted out of a program

Implementation

Make sure all of the back end work is done prior to getting Targit set up. Every variable you may need for calculations needs to be correct and every item needs to be uniform so it is read properly.
  • Getting all the bad data corrected and uniform

Support

They are always in contact with us via email or phone on updates and what our contract covers. During their training of the program they were very hands on and have a very knowledgeable staff.
ProsCons
Quick Resolution
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
Poor followup
Have not had any major issues as of yet to need support.

Usability

Everything on the back end needs to be correct, which sometimes it may not be set up or missing some variables. Some of the more difficult parts of Targit require a lot more attention and object creation to work properly.
ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
None
  • Cross tabs.
  • Gauges.
  • Charts.
  • Intelligent wizard.
  • Report designer.
  • Sentinels.