Would select TeamDesk with eyes closed, anytime.
May 18, 2021

Would select TeamDesk with eyes closed, anytime.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with TeamDesk

It is the backbone of our company database. Every function in the company is represented in our implementation of TeamDesk. All functions are interrelated just the way we want them. It's not just the various informational tables that are important to us but also the interactive parts, such as structured document creation using data from the database, reminder emails regarding important events in our database, etc.
  • Extremely easy to start creating the database and seeing it grow bit by bit.
  • Non programmers can do the programming with just reading the documentation.
  • User friendly features that everyone appreciates.
  • It's a well rounded solution, so I have had no requirements that have not been solved.
  • Ease of use.
  • No lost data in 9 years of operations.
  • Easy expandability of features.
  • It's the backbone of the business.

Do you think TeamDesk delivers good value for the price?

Yes

Are you happy with TeamDesk's feature set?

Yes

Did TeamDesk live up to sales and marketing promises?

Yes

Did implementation of TeamDesk go as expected?

Yes

Would you buy TeamDesk again?

Yes

In our industry of Telecoms we have easily integrated the hardware part, the billing part, and the customer part with ease.

TeamDesk Feature Ratings

Platform User Management
10
Platform Scalability
Not Rated

TeamDesk Support

They are simply amazing. Very fast, like I have a personal support person standing by for me and always solves my problem in one go.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
For me, it's not needed because support always sorts out my problems very fast
I have to repeat that ForeSoft support is always available, always fast, and always solving my problems. And I am not exaggerating on this.