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Managing Telecommunications Expenses Made Easy with Telesoft's TEM Software
January 25, 2023

Managing Telecommunications Expenses Made Easy with Telesoft's TEM Software

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with Telesoft

I'm using Telesoft's Telecom Expense Management (TEM) software in our organization to effectively manage and control our telecommunications expenses, including wireless and wireline services. The software provides real-time visibility and oversight into usage, costs, and contracts, which helps us identify patterns, trends, and areas where cost savings can be achieved. I use the software for basic expense management.
  • Real-time tracking and analysis of usage data
  • Automation of tedious tasks
  • Customizable solutions
  • Inventory management:
  • Integration with other systems
  • Mobile device management (MDM) integration
  • Lack of scalability
  • Limited reporting and analytics capabilities
  • track and analyze usage data in real-time
  • managing invoicing and billing
  • real-time visibility and oversight into our usage, costs, and contracts
  • Company's overall business objectives
  • cost savings
  • Increase in profitability.
One key difference between Telesoft and Tangoe is that Telesoft's TEM software provides real-time tracking and analysis of usage data, which allows companies to identify patterns, trends, and areas where cost savings can be achieved. Tangoe offers TEM software that includes wireless and wireline expense management, mobile device management, and IT asset management.

Do you think Telesoft delivers good value for the price?

Not sure

Are you happy with Telesoft's feature set?

Yes

Did Telesoft live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Telesoft go as expected?

I wasn't involved with the implementation phase

Would you buy Telesoft again?

Yes

Telesoft is well-suited for companies with large and complex telecommunications expenses, companies that need to automate tedious tasks, companies that need to customize their TEM solutions, and companies that have a need for inventory management and wireless provisioning.

On the other hand, Telesoft's TEM software may be less appropriate for companies with small or simple telecommunications expenses, companies that do not need all the features of TEM software, and companies that have limited IT resources.