What is Telecom Expense Management Software?
Telecom Expense Management (TEM) software began with the goal of controlling fixed phone line monthly expenses. Today, it has expanded to cover management of wireless, voice and data services with the goal of reducing risk and cost.
This is closely related to other categories of software like Mobile Device Management (MDM), but the main focus of TEM software is in the following areas:
- Inventory management and change control
- Procurement and fulfillment
- Invoice management
- Expense management (including validation and optimization)
- Usage management and chargeback
- Bill payment
- Enterprise Mobility Management (EMM)