TrustRadius
Tenfold Review 24 of 63
Tenfold Review: "Fantastic!"
https://www.trustradius.com/contact-centerTenfoldUnspecified7.971101
Tiffany Paiz profile photo
December 22, 2017

Tenfold Review: "Fantastic!"

Score 10 out of 101
Vetted Review
Verified User
Review Source

Overall Satisfaction with Tenfold

Fantastic Application!

This makes my calling my customers much easier and tracks my phone calls no problem! I love this application!
The click to call function is great, and the timer for calls makes tracking mine and my teams' calls a cinch!
I love the badges awarded to employees for making or meeting call goals!
  • Click to call function
  • Call tracking function
  • Badges awarded
  • Sometimes the application doesn't update with all the incoming calls
  • Make the overlay easier to work with, sometimes prevents me from clicking certain things
  • Great application otherwise
  • Easier to contact customers
  • Less time spent tracking calls thanks to this
  • Knowing who the incoming call is