TrustRadius
Tenfold Review 7 of 63
Tenfold Review: "Fast, easy and efficient"
https://www.trustradius.com/contact-centerTenfoldUnspecified7.971101
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May 07, 2018

Tenfold Review: "Fast, easy and efficient"

Score 10 out of 101
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Verified User
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Overall Satisfaction with Tenfold

Tenfold overall is very efficient, makes my work easier to be accomplished, allows me to have customer data on hand before the customer even says what company they are calling from. Very happy with Tenfold and its uses.
  • Receiving calls being able to pull up customer right away.
  • Seeing call volume in bulk.
  • Seeing how many calls come in on average.
  • Sometimes Tenfold neglects to save call but has only happened a few times.
  • Positive, it moves faster in pulling customers data.
  • Makes it easier to just take notes from Tenfold and save to customers accounts.
  • Great way to keep track of conversation calls.
I have not used any other products like Tenfold.
Easy to use and efficient, it gives you customers name as soon as they call in.