ThousandEyes Review
Shashank Pathak | TrustRadius Reviewer
May 07, 2020

ThousandEyes Review

Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with ThousandEyes

I have used ThousandEyes for some of my clients because they have required some network surveillance and remote work capabilities for their employees. It is used by the whole team of my client and they feel secure while using this and have data transparency. I have also recommended this to some of my colleagues for their particular network-based requirements.
  • Real-Time Network Surveillance
  • Website Performance Tool and Support
  • Detailed VOIP Services
  • Not for beginners
  • Some extra help from developers required
  • Some modules are very complicated to set up.
  • It shields your confidentiality.
  • It is also a very strong network to connect others.
  • Cloud services are very convenient.
Over the competition, ThousandEyes contains all the solutions in one place. They also have a very high price if you buy as an individual. But ThousandEyes bundle pricing is low compared to others, so overall cost effectiveness is a major factor in favor of ThousandEyes.
The support team of ThousandEyes is very cooperative and also they provide solutions very quickly with extensive reasoning for sticking on a particular path. I have personally interact many times and get explanatory solutions for my queries and concern. So overall, they work well with great knowledge and expertise in their field.

Do you think ThousandEyes delivers good value for the price?

Yes

Are you happy with ThousandEyes's feature set?

Yes

Did ThousandEyes live up to sales and marketing promises?

Yes

Did implementation of ThousandEyes go as expected?

Yes

Would you buy ThousandEyes again?

Yes

ThousandEyes is very well suited for those who require all the network solutions in one place and have some developers on the team. It is not a good value for the money to grab a standalone service provider firm. So the best part is that all types of network support from setup to cloud service come in one package.

ThousandEyes Feature Ratings

Network monitoring
9
Baseline threshold calculation
8
Alerts
9
Network capacity planning
8
Network mapping
9
Customizable reports
8
Wireless infrastructure monitoring
9