ThousandEyes review | TrustRadius

Use Cases and Deployment Scope

We're using it to support new application go lives.

Pros and Cons

Synthetic testing
Web transaction testing
Collating and storing historical data for review

Setting up transaction tests could be more guided. Currently it's quite difficult.
Some way to see why a test that's been setup isn't working.

Return on Investment

It's allowed us to drastically reduce our mean time to resolution. Resulting in less time when the business is losing money.

Alternatives Considered

New Relic

ThousandEyes is significantly better for network and infrastructure data. Whereas New Relic is currently better for our laptop/desktop estate.

Key Insights

Do you think Cisco ThousandEyes delivers good value for the price?

Yes

Are you happy with Cisco ThousandEyes's feature set?

Yes

Did Cisco ThousandEyes live up to sales and marketing promises?

Yes

Did implementation of Cisco ThousandEyes go as expected?

Yes

Would you buy Cisco ThousandEyes again?

Yes

Likelihood to Recommend

With our new SaaS applications, we're using ThousandEyes to set a baseline of how they actually perform in the real world.