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Good way to go!
Updated November 05, 2020

Good way to go!

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with TIBCO Cloud Mashery

I'm using TIBCO Mashery on a daily basis. Entire Travel Insurance backend is using it to provide an API gateway solution and also address authentication and authorization for our API partner. It also adds one level of security for API endpoints.

Also our API partner uses this for both authentication and authorization.
  • Updating endpoint quick.
  • Cache during endpoint update.
  • Security for endpoints.
  • UI needs improvement
  • Very less documentation
  • Need forum to discuss the issue and address it.
  • It's easy to [add] new partners.
  • Easy to add new API endpoints, and quickly available.
  • No need to worry about extra layer of firewall.
AWS API Gateway
Azure API Gateway
We have scenario with multiple partners using multiple authentication method for accessing TuGo API. Mashery supports most of them. That's the good part .

Creating and cloning endpoint and assigning packages via UI is not a great experience. It's kinda a pain. Need to improve UI in such a way that when you create something, it should ask for all parameters needed in tab. It's very un-useful to have different pages to go to.

TIBCO Cloud API Management Feature Ratings

API Management
8.2
API access control
8
Rate limits and usage policies
9
API usage data
9
API user onboarding
9
API versioning
7
API monitoring and logging
7

Evaluating TIBCO Cloud Mashery and Competitors

  • Price
  • Product Reputation
  • Existing Relationship with the Vendor
  • Positive Sales Experience with the Vendor
Price and Security
Not much , Cause we're highly recommend with Mashery for organization interm of value and security

Using TIBCO Cloud Mashery

5 - Mahsery is API Endpoint for Backend system in Travel Insurance company
2 - Beginner skills
  • API Endpoint
  • Authentication
  • authroization
  • Token Generation
  • Token Generation
  • As Firewall for block attacks
  • For redirection API endpoints
  • For more complex redirection and http
  • Expand it other Backend systems
Current organization totally depends on the mashery for API

TIBCO Cloud Mashery Implementation

Initially it was difficult to understand . after few day , it was easy
  • Implemented in-house
Not sure - C
  • Token Generation
  • API syntax

TIBCO Cloud Mashery Support

I had recent Production issue which got solved quickly by support team
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Kept well informed
Immediate help available
Support understands my problem
Support cares about my success
Problems left unsolved
Slow Initial Response
Yes
Support operation adding a new subdomain and certificate are done quickly within the business SLA

Using TIBCO Cloud Mashery

i find some of the package adding and key are complex . UI experience is bad . Every step need front and backward navigation too much.

It would be better if endpoint itself contain package and key addiction option
ProsCons
Like to use
Well integrated
Quick to learn
Feel confident using
Requires technical support
Lots to learn
  • Cloning a EndPoint
  • Adding a Package to Endpoint
  • Generating new keys
  • Adding Package to Endpoints
  • Adding keys to application
Yes, but I don't use it