Overall Satisfaction with TIBCO Jaspersoft
- Jasper allows our customers to quickly develop reports to address the company's reporting needs.
- While user-friendly, the error reporting could provide more detailed feedback. Primarily in regards to editing domains.
Jaspersoft Feature Ratings
TIBCO Jaspersoft Support
Yes - Being in a support role for my organization, it really is great having access to experts for those situations where I have exhausted all my knowledge on an issue.
Yes - Response times are great by the Jasper support team and they work with me through every step of troubleshooting and resolving an issue.
We were upgrading one of our bigger clients and there was an issue updating a domain in the upgraded environment. I was able to upload the domain through the support portal and Vadym was able to identify and resolve the issue in a timely manner.