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JasperReports application support review
Updated May 21, 2018

JasperReports application support review

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with TIBCO Jaspersoft

  • Command line support (import / export) thus easier to automate via scripting
  • Provides REST API service thus allowing our front-end application to communicate with it
  • Based on Java so it can be run on Linux servers
  • Missing health check page that provides overall health ( front-end and back-end) of Japser reports instance
  • Some functionalities such as create user or organization are missing in command line interface so automation script has to rely on REST API to automate new installation
  • Lacks good logging and documentation ( such as enabling history of job execution in log file)
Reporting capabilities, API support, supports various containers (Tomcat, JBoss) and operating systems (Linux, Windows)
Well suited for using in an orgazination that wants to integrate their front-end application to a backend reporting service. It lacks an interface for performance related statistics (reports are taking long time etc.).

Jaspersoft Feature Ratings

BI Platform ()
Not Rated
Supported Data Sources ()
Not Rated
7.0
Pixel Perfect reports
Not Rated
Customizable dashboards
7
Report Formatting Templates
7
7.0
Drill-down analysis
Not Rated
Formatting capabilities
7
Report sharing and collaboration
Not Rated
8.0
Publish to Web
8
Publish to PDF
8
Report Versioning
Not Rated
Report Delivery Scheduling
8
Delivery to Remote Servers
8
Data Discovery and Visualization ()
Not Rated
7.0
Multi-User Support (named login)
7
Role-Based Security Model
7
Multiple Access Permission Levels (Create, Read, Delete)
7
Single Sign-On (SSO)
Not Rated
Mobile Capabilities ()
Not Rated
7.3
REST API
8
Themeable User Interface (UI)
6
Customizable Platform (Open Source)
8

Additional Questions

Always received help whenever needed and support team is helpful
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
  • Implemented in-house