Toggl is a great product for disciplined users
May 31, 2019

Toggl is a great product for disciplined users

Sarah Whiteford | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Toggl

We use Toggl for an external-facing projects. It allows us to provide solid billing information to the client, and further, it assists us in breaking down exactly where our hours are going on projects, thereby helping us to build better cost/time/resource maps for future projects.

Well, all this sounds great in practice, but really we are dreadful at keeping it up.

Toggl, and products like that are reliant upon a degree of discipline which our organisation currently struggles with, but additional integrations to other regularly used products - such as Xero - make this tool priceless for people who are providing services to clients on a time basis.
  • Integrations to regularly used client-facing software e.g. Xero for accountants
  • Amusing blogs and customer engagement tools keep us coming back
  • Brilliant reporting
  • Always more integrations: specifically we would love one with Smartsheet
  • Great positive impact when used for billing hours.
  • Professional reports which can be dedicated to specific client requirements make our company look professional and organised
  • reporting functions which allow us to break down our resourcing on projects for future planning
Toggl is excellent for service facing Saas users, such as accountants, who can use the Toggl integrations to mark their time automatically from within the app.

In companies where the discipline to mark time is lacking, Toggl cannot help. The usefulness of this tool, particularly the reporting functions can only work when the tool works (garbage in, garbage out).