Tracksmart was purchased by Personelle and, in my experience, it is now officially a Nightmare
March 05, 2024
Tracksmart was purchased by Personelle and, in my experience, it is now officially a Nightmare
Score 1 out of 10
Vetted Review
Verified User
Overall Satisfaction with Tracksmart
We used to use Tracksmart to manage employee time off and weekly timesheets. In our experience, after Personelle took over, all of our historical data was wiped from the system and we were given absolutely NOT notice and NO ONE is responding to any of our help requests. We used Tracksmart for years with no issue at all, and now everything was just wiped without notice or support.
- Tracksmart = great
- Personelle = awful
- In my opinion, do not use Personelle
- In my experience, Personelle needs to provide support
- In my experience, Personelle needs to provide historical data prior to transition
- In my opinion, Personelle is an awful solution compared to Tracksmart
- Loss of company data
- Creation of stress within organization
- In my experience, complete mess
Do you think Tracksmart delivers good value for the price?
No
Are you happy with Tracksmart's feature set?
No
Did Tracksmart live up to sales and marketing promises?
No
Did implementation of Tracksmart go as expected?
No
Would you buy Tracksmart again?
No