About TrustRadius Scoring
Score 8.9 out of 100


What is Tracksmart?

Tracksmart is a time and attendance option from the small Florida company of the same name.
Read more

Recent Reviews

Read all reviews
Return to navigation


View all pricing

Attendance - Coretrack

$169.00 ($21.95)

billed annually (billed monthly)

Scheduling - Basic

$264 ($24)

billed annually (billed monthly)

TimeClock - Basic

$264 ($24)

billed annually (billed monthly)

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visit…


  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services
Return to navigation

Product Details

What is Tracksmart?

TrackSmart offers online time and attendance software. The vendor aims to help companies spend less time on administration. The software aims to simplify employee time-tracking and scheduling tasks.

Users can build their package based on the features needed. Features include:

TrackSmart Attendance: Tracks vacation time, sick days and other employee absences.

TrackSmart Scheduling: Simplifies shift scheduling with recurring schedules and automatic shift assignments.

TrackSmart TimeClock: Enables punching in and out via any Web-connected computer, tablet, or smartphone.

Tracksmart Features

  • Supported: Manage time-off requests
  • Supported: Make employee shift schedules
  • Supported: Employees can swap shifts
  • Supported: Timesheets
  • Supported: Comply with overtime laws
  • Supported: See who’s clocked in
  • Supported: Track labor costs against your labor budget
  • Supported: Employees can check their work schedules online

Tracksmart Screenshots

Screenshot of Attendance Tracking CalendarScreenshot of Supervisor Dashboard

Tracksmart Competitors

Tracksmart Customer Size Distribution

Small Businesses (1-50 employees)95%
Mid-Size Companies (51-500 employees)5%
Enterprises (more than 500 employees)0%

Tracksmart Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesUnited States of America
Supported LanguagesEnglish
Return to navigation


View all alternatives
Return to navigation

Reviews and Ratings




(1-3 of 3)
Companies can't remove reviews or game the system. Here's why
Angel Brockbank | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Our Customer Support team uses it to schedule live chat shifts across two different platforms with webchat and SMS chat.
  • Live updates- when things are updated, everyone can see the changes.
  • We love that you can offer upshifts for others to take so that each team member can get the schedule that works best for them.
  • We love that you can use it on a computer or phone.
  • We've had a few instances where the site was down and we weren't able to access our schedules which was tricky, so now we save a back up copy to have on hand in case it goes down.
  • There is room for improvement in the notifications.
I feel like when you have a handful of people on your team and the shifts change each week, Tracksmart is really a fantastic tool that your team can use to trade shifts and be notified of what their new schedules will be each week. It's helpful to track when employees need time off and make sure they are on time as well.
Tracksmart has been very helpful when we have problems with our scheduling or questions about how to do different tasks. They are responsive and it's always a positive experience when we interact with them.
Score 9 out of 10
Vetted Review
Verified User
Our organization uses Tracksmart to track employee's attendance, e.i vacation, sick-day, personal day, PTO, etc. for a little over 3 years. It uses the platform across the whole organization.
  • The platform is easy to use and it tracks everyone's attendance very well.
  • I like how the system notifies me via email to review and approve employee's days requested.
  • Companies can choose to offer employee's just PTOs or vacation, personal, sick-day, jury duty, bereavement, etc. among other reasons.
  • Last but not least, the system tracks individual employee's days taken and keeps count of the days remaining for each employee, saving the HR administrator time and money for our organization.
  • The app "Attendance" doesn't allow the employee to change or edit a submitted request. For edit and changes, the employee has to go to the website platform before the request is approved.
  • Their app "Attendance" can be improved to include other features that you're able to use in their website such as filtering employees attendance taken.
The system is great for attendance. It is also good for employee's time tracking, however, this feature works well for an organization that pays on a per hourly basis.
Score 9 out of 10
Vetted Review
Verified User
It is used across the organization. We keep track of when we arrive and leave the office to help get a clear picture of hours worked. The accounting department also uses the hours for auditing purposes. We also use it to request time off and have it approved by management, this helps because we can all see which employees will be out on vacation.
  • It's easy to use
  • Always works
  • Has helpful features such as the calendar we can all view for PTO
  • I wish the clock-in and attendance were on the same page
  • Sometime it says it's "resting" when trying to login
It is well suited for employees who work on computers and come into the same office each morning and leave each evening. We do not utilize it for employees who work outside the office since it is not as easily accessible remotely from what I know.
Return to navigation