Engaging tool
Updated May 18, 2022

Engaging tool

Navtej Bose | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Troop Messenger

We opted for Troop Messenger’s on-premise model. And this is the first time we are using a self-hosted chat since not many could provide it. The deployment process was very simple, it just took a few hours to deploy it completely. Moreover, it has multiple features so we can work from a single UI without scattering on multiple UIs.
  • Integrated with Zapier
  • Bulk messaging option
  • I’ve nothing to mention in this category.
  • It improved the communication between the teams, and the collaboration is boosted like never before.
We created groups based on projects, responsibilities, teams, etc., of course, any tool can facilitate it but Troop Messenger has some key features like Unread Messages, Respond Later and other options, which boost the communication.

Do you think Troop Messenger delivers good value for the price?

Yes

Are you happy with Troop Messenger's feature set?

Yes

Did Troop Messenger live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Troop Messenger go as expected?

Yes

Would you buy Troop Messenger again?

Yes

For our random virtual meetings, we used Zoom, since Troop Messenger provides a conference option the meetings became frequent.

Troop Messenger Feature Ratings

Mobile Access
10
Search
9
Chat
10
Notifications
9
Discussions
8
Internal knowledgebase
8
Video files
8
Audio files
8
Access control
9
Advanced security features
8