Totally unsatisfied! Complete waste of money!
Anonymous | TrustRadius Reviewer
December 06, 2019

Totally unsatisfied! Complete waste of money!

Score 1 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with TurboBid

I purchased TurboBid almost a year ago because I was sold on the product by one of their representatives. The things that were told to me about the product and what it could do turned out to be untrue. For example, I was told I could get an up to date price list from anyone of my suppliers. I contacted the suppliers that I dealt with, and they were not able to provide me with an Excel file like TurboBid claimed. TurboBid contacted my suppliers and were unsuccessful as well.

Coincidently enough, I met another gentleman in an estimating course. He informed me that he purchased TurboBid as well and was never able to use it or get it working.
I was dealing with the owner/developer near the end and he was unable to get the software working for me as well. This turned into heated arguments where eventually it was left as "Too bad, so sad." I even requested at least a portion of my money back, but there was no way the owner was doing this. They came across as nice in the beginning, but their true colors came out later. I am stuck with a useless piece of software that I paid thousands of dollars for. When I decide to purchase again, I will be buying from a known reputable estimating company like Accubid or McCormick. Do your homework before purchasing this software because two of us were burnt bad by this company.
  • Ability to sell their product
  • People skills
  • Honesty
  • Guarantee their product works
  • Unable to get an up to date suppliers price list
  • It cost me money for the software that I will never get back.
You can get up to date pricing with Accubid in Canada, unlike TurboBid.
I dealt with one individual and the owner. After making me feel stupid for not being able to get an up to date price list from my suppliers, they decided to try. There were unsuccessful as well. The right thing to do would have been to refund my money, but they refused to do that. I was lied to and basically called a liar on many occasions (including in emails). I have never had an experience like this with a company before. Most of the other companies guarantee their products and would refund your money if something was wrong, didn't work or you were unsatisfied. Not this company! They could care less once they have their money.

Do you think TurboBid delivers good value for the price?

No

Are you happy with TurboBid's feature set?

No

Did TurboBid live up to sales and marketing promises?

No

Did implementation of TurboBid go as expected?

No

Would you buy TurboBid again?

No

This software has never worked for my company, thus it was a waste of money. TurboBid could care less and basically said "You're on your own."