Item: UiPath Process Mining
Rating: 9
Author: Verified User

Overall Satisfaction with UiPath Process Mining (formerly ProcessGold)

Use Cases and Deployment Scope

UiPath is used within several departments at our clients. Mainly it is being using within their accounting, and operation departments within our clients. UiPath is used to automate processes to allow them to focus on value added activities. UiPath is an RPA platform that is flexible and has a great product road map.

Pros and Cons

Pros

Automate repetitive tasks.
Flexible when developing automations.
Community support.

Cons

Improve visualization of processes.
Works with more vendors in the space to enable clients to do more even with tools outside of UiPath.

Return on Investment

Clients have seen 200% ROI.
Clients have experienced increase in employee satisfaction.
Clients have experienced increase in productivity.

Alternatives Considered

Blue Prism Intelligent RPA and Automation Anywhere

UiPath platform allows more flexibility when developing processes and has a great product road map. They are investing in developing new features and improving their products which will allow our clients to accomplish more using UiPath.

Support Rating

The support from UiPath is excellent. Whether you reach out to them directly or through the community page, you will receive an answer instantaneously.

Key Insights

Do you think UiPath Process Mining delivers good value for the price?

Yes

Are you happy with UiPath Process Mining's feature set?

Yes

Did UiPath Process Mining live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of UiPath Process Mining go as expected?

Yes

Would you buy UiPath Process Mining again?

Yes

Other Software Used

Blue Prism Intelligent RPA, Automation Anywhere

Likelihood to Recommend

UiPath is typically used for processes that involved repetitive work and transaction based. It is suited to automate processes that rely on human judgment. It can however automate parts of processes that involve repetitive work and human judgement. The automate will need to be create in way to group the repetitive tasks together and then group human judgment tasks together to streamline the process.

Comments

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Flexible Platform and great product road map