Customer Satisfaction At Best.
October 26, 2022

Customer Satisfaction At Best.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Vantage Circle

We use Vantage points to reward our employees for the stupendous work delivered on the project. This addresses the employee satisfaction, well-being, and company growth. I myself served as a user as well as worked with the team here on processing vantage points. Our current scope is to ensure that Vantage points are credited and leverage the vantage points for purchasing products.

Pros

  • Ease of processing
  • Hassle free payment
  • Offers available on payment

Cons

  • Include current and trending vendors
  • Include more vendors catering to customer need
  • UI of the app should be more user-friendly leveraging latest technologies
  • Hassle free payment
  • Ease of use
  • Redeeming the right amount
  • Hassle free payment
  • Ease of use
  • Promotion of Gifting culture

Do you think Vantage Circle delivers good value for the price?

No

Are you happy with Vantage Circle's feature set?

Yes

Did Vantage Circle live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Vantage Circle go as expected?

I wasn't involved with the implementation phase

Would you buy Vantage Circle again?

Yes

I have used Vantage points extensively to purchase in retailers such as Max, Homecenter, etc., where we can use Vantage points as an alternative for cash. I was able to purchase for my dress and home needs extensively using Vantage points. We can redeem the points after discussing with the retailer. It is not suitable when there is internet issue in the area where you are purchasing. So better get it redeemed earlier if you are sure of the exact amount of purchase.

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